CALGARY — Starting September 1 WestJet, one of Canada’s largest airlines, has implemented a zero-tolerance policy for all guests over the age of two to wear face masks and face coverings on their flights.
According to the new policy, non-compliant guests will face penalities of being denied boarding, as well as the suspension of travel on any WestJet flight for up to one year.
“Canadian travellers and all of our WestJet Group employees are counting on us to keep them safe and it is our utmost priority to do so,” said Ed Sims, The WestJet Group president and CEO. “Masks are mandated by our regulator and the vast majority of our guests are happy to keep themselves and each other safe by complying. This enhanced policy provides clarity on how we will enforce the regulation for those who don’t. Travellers must understand if they choose to not wear a mask, they are choosing not to fly our airlines.”
WestJet outlined in its announcement that non-compliance on board the aircraft will be managed through a three-step process:
1. Passengers will first be asked to put the mask on in a discussion with cabin crew.
2. Passengers will be given a warning that masks are required, and compliance is necessary.
3. Passengers will receive notice that non-compliance will result in follow up a notification that they will be placed on a no-fly list for 12-months.
To read the full announcement, click here.