MONTREAL — Le Germain Hotels and Alt Hotels across Canada have eliminated fixed departure times for anyone booking directly with one of their properties, whether on their websites or by telephone, it was announced Dec. 5.
When guests register at the hotel, they can let staff know at what time they would like to leave their room at the end of their stay. In addition to allowing guests to sleep in, the elimination of fixed check-out times allows customers to return to their room after a busy day before continuing their journey. The new check-out policy, dubbed Sleep in Every Day, is available at all Le Germain and Alt hotels in Canada.
For the hotel group, this measure rewards guests who book directly with its properties, without going through an intermediary such as an online booking agency.
“Booking directly with a hotel offers significant but nonetheless little known advantages for travelers,” said Christiane Germain, co-president of Group Germain Hotels. For instance, reserving directly with Le Germain and Alt Hotels without using a third party’s platform allows travelers to access the real inventory of available rooms and take advantage of exclusive offers and packages.